Instructions: Ultrasonic Wax Heater

Instructions for the version with a 20-min timer! Delivery date: 11/2025.

Please read these instructions carefully! To prevent damage to the device.

The wire basket comes without a handle. This is intentional! Otherwise, changing the position of the heating elements would make it possible to pull out the wire basket before the wax has melted. More on this below*

Initial setup:

How the wax sits in the heater and on the heating elements is crucial during the initial filling. Once the device is filled, it runs like clockwork.

  1. Check the device for damage
  2. Remove the stickers from the tank (except for the fill level sticker); new, slightly easier-to-remove stickers are already planned for the next model maintenance
  3. Remove the wire basket; it goes into the wax once it has completely melted
  4. Plug in the power cord and fill the device with wax (2 packs, 750 g)(IMPORTANT: The wax must make contact with the walls on the right and left of the tank). The heating elements are NOT located on the bottom of the tank, but on the side (approx. 2 cm above the tank bottom on the tank wall). If the wax does not make full contact with the heating element, the heater may burn dry. This can damage the heating element. Then light smoke may rise from the housing. This effect can only occur due to incorrect filling or a wax level that is far too low.
  5. If the wax does not make full contact with the heating elements, it can cause the heater to be unable to dissipate its energy, indirectly heating the side walls of the housing intensely. Generally, the device must not be adjusted or moved while the wax is still liquid in the device, in order to 
  6. If the wax does not make full contact with the heaters, light smoke may rise (the wax is evaporating). This is not critical, but should be avoided.
  7. When all the wax has melted and the wax is approx. 90 °C, the chain can be placed in the wax.

Continuous use:

The procedure here is considerably easier than the initial filling.

  1. Check the wax level (fill line in the upper third): It should be kept precisely at 1 cm.
  2. Set the rotary knob to "Waxing"; the wax will begin to melt
  3. After 50 min., most of the wax has melted, but due to the heating elements placed on the sides, the wax on the bottom of the tank melts very slowly. Now switch on the ultrasound for 20 min. so that the wax on the bottom melts completely.
  4. The side walls of the housing can become quite warm during long heating phases. Please exercise a little caution here. Generally, the device must not be moved when the wax is still liquid, to prevent burns and accidents.
  5. Leave the lid on during the ultrasound. In a few isolated cases, the overheating protection may activate, switching off the heater and ultrasound. In this case, place the lid diagonally on the device to ensure more air circulation over the wax.
  6. Now place the chain in and treat with ultrasound for 10 min. Then let the wax with the chain cool to approx. 60 °C, remove the chain, switch off the device, and turn the rotary knobs back.

*Background:
In the model maintenance, we attached the heaters to the side of the tank to significantly reduce the strain on the ultrasound transducer. Due to the side positioning of the heating elements, the wax on the bottom does not melt quite as quickly, and pulling out the basket too early could end in a minor to moderate wax accident. Therefore, for safety reasons, we have made that impossible :D